Software Configuration Management and Agile Software Development

Archive for the ‘SCM Resources’ category

The Holiday Season is Already Here for Software Development Teams in the Travel Industry

September 30th, 2011 by AccuRev

The holidays are still several months away, but for software development teams in the travel industry, the “hustle and bustle” of the season is already here.

If you think about the ways you make your business or personal travel plans today, you’ll begin to appreciate the increasingly complex software development challenges travel websites present – and the importance of advanced SCM tools.

Just 10 or 15 years ago, many of us were still making travel arrangements through an agent – on the phone or in-person. We may have gone online to check out a hotel and moved to another site to check on flights – and yet another to rent a car.

Today, travel websites like Kayak and Orbitz bring together all these consumer options and more – and others include frequent flyer miles, preferred guest points and other information related to our travel plans, often involving outside partners. All of these variables are changing rapidly and are updated dynamically and in real time on travel websites. This places greater demands on software development teams – teams that are increasingly distributed across multiple time zones and locations.

Also important to note is that the changes and updates these teams are called on to make are increasingly “business-critical.” A software glitch or a site crash can result in major revenue losses, not to mention the residual consumer frustration and damage to the brand.

More variables, more frequent updates and a more business-critical focus — now magnify all this during the many times of peak travel or weather-related interruptions and one begins to understand why more advanced SCM tools are required in the travel industry today.

Basic software development tools may have been fine for some organizations in travel — smaller airlines or hotels with more basic informational web sites that aren’t designed to process high volume reservations and transactions. But such basic sites are becoming a rarity in the travel industry, leading more and more travel and hospitality businesses to turn to more advanced software development solutions.

AccuRev’s SCM solutions are designed to handle today’s most complex software development challenges, which explains the growth we’re seeing in travel and hospitality business customers.

So when the holidays draw near and you go online to book a hotel, schedule a flight or rent a car, you can thank all of those software developers that have been working hard behind the scenes to make sure the site is up and running 24/7.

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Posted in AccuRev, Requirements, SCM Resources, version control

Tags: AccuRev complex SCM Software Configuration Management software development teams version control

Learning From eCommerce Failures – and Successes

September 20th, 2011 by clucca

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Mammoth retailer Target must have had very high hopes for big sales when a new designer collection went on sale last week. Unfortunately it ended up being a bust. (The site quickly became overwhelmed and crashed several times throughout the day.) Online retail experts say losses for the retailer could run into the millions as a result.

Scenarios like this are not new, though with a large retailer like Target, it was somewhat surprising. The painful reality of eCommerce is when transactional websites experience dramatically increased traffic, there is always a chance that, without well maintained software development measures in place, crash scenarios like Target’s will occur.

When an eCommerce crisis like this occurs, developers go into fire drill mode to make rapid changes so the site is back up and running as quickly as possible. Software change and configuration management tools play a crucial role in both ongoing updates and crisis management updates, like the Target example.

It’s also important to note that traditional SCM tools won’t cut it when it comes to high volume transaction web sites like Target, Amazon or any major retailer. Most retail and eCommerce sites need enterprise SCM tools that can scale to accommodate large, geographically distributed teams of developers working in parallel. More advanced SCM tools are integral to the success of transactional web sites, both from a day-to-day aspect, and when there are spikes in traffic and transactions for special sales events, promotions, and holiday shopping.

While last week’s incident demonstrated what can go wrong when an eCommerce site experiences significant problems, there are some great stories out there as well.

One such example is that of a very large and well known travel eCommerce site that receives an average of ten million visitors a month.

As with most of the top of travel eCommerce sites, this one is very dynamic. Users can make reservations for airlines, car rental, hotels, sign up for text message alerts about delayed flights, rate their own experiences and much more.

While these features are popular with consumers, these transactional environments are highly complex to manage. At this particular website, there are as many as 40 different development teams working on 40 different projects. One “project” might be car rentals, another hotel reservations, etc.

When development environments have this much complexity, when teams are working in parallel on a wide variety of projects, only the most powerful SCM tools can help minimize version control problems that lead to bugs slipping through. What may appear at first to be a minor issue can, in the worst case scenario, cause an array of site problems and crashes that have a direct impact on the consumer and revenue. This travel site, which uses AccuRev’s SCM solution, is able to do everything possible to ensure the site and the software behind it stay up and running smoothly, 24/7.

The web storefront is a business critical tool for any type of eCommerce business. For these reasons, enterprise level SCM tools under the hood are essential to success.

What other similar success and web crisis/failure stories have you experienced directly or heard about?

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Posted in AccuRev, Best Practices, SCM Resources, Tips and Tricks

Tags: eCommerce SCCM software development environment website crash

Source Code Control Made Easy With Streaming

August 26th, 2011 by clucca

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Source code control is one of those topics that can cause some software developers to sweat profusely and make the veins to pop out of their necks, especially if the project includes working with third-party or vendor code – and these days, what project doesn’t include vendor code?

I should probably start by defining source code control as that mechanism for checking source code in and out of a central repository, enabling several developers to work on the same project simultaneously without the risk (hopefully) of mucking up the source code in the process.

If that isn’t difficult enough already, add vendor code customization to the mix and even the sanest developer becomes a serious candidate for expensive therapy. After all, isn’t traditional branch-and-merge challenging enough without adding a entirely new layer of software configuration management for the vendor code and its corresponding upgrades?

Most of the headaches associated with source code control and management can be attributed to traditional, file-based branch and label source code control tools. The problem stems from traditional branch-based SCM models that require numerous branches to track both vendor source code and custom modifications to that code. Individual branches are needed to track just the vendor code, making merging really unwieldy, especially if you want to do a branch-to-branch merge. Throw in a vendor upgrade and then try to merge a subset of existing custom features and you can see how this can rapidly get ugly.

What’s the answer? Real simple: streaming.

Think of streaming as “intelligent” branching. What makes streaming so great for source code control is that each stream contains every single file needed for that specific source code configuration. They are complete entities unto themselves. Streams can be arranged in a simple “parent-child” hierarchy with a built-in feature that causes configurations to be automatically inherited by every new stream from the parent stream. Even better, the inheritance can also apply to any previous, older streams!

In fact, stream-based architecture provides a host of developer-friendly source code control benefits, including:

a flexible release process that includes integrated source code control and issue-tracking
private developer workspaces that enable private versioning with continual server-backup
instant, authentic, single-step renaming of any object in the source code control system with full history preservation so no changes are lost

If you’d like to know more about stream-based source code control, especially when using third-party code, we’ve got a free white paper you can download: Managing Vendor Code Customizations with AccuRev’s Stream-Based SCM.